| 1. |
What
is E-file? |
|
E-file is a free electronic service offered by the Kentucky
Transportation Cabinet that enables a KIT, KYU or IFTA Licensee
based in Kentucky to quickly and accurately file an report
using a computer instead of manually preparing and mailing
a report. |
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| 2. |
Who
is eligible to E-file an report? |
|
Any
license holder is eligible to E-file their report. |
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| 3. |
How
does E-file work? |
|
You
can E-file from any personal computer that has Internet access. |
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| 4. |
How
accurate is E-file? |
|
E-file performs all required computations which makes filing
fast and easy and virtually eliminates the possibility of
mathematical errors. |
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| 5. |
Is
it safe to E-file over the Internet? |
|
Your
account on the web site is password protected with a password
of your choosing. For those who chose the bank draft option,
your bank account information is stored on a mainframe system
that is NOT accessible over the internet. |
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| 6. |
What
is my Taxpayer ID for E-Filing purposes? |
|
This
is your current KIT, KYU or IFTA number.
Your
Taxpayer ID for IFTA for E-Filing purposes is the same number
that you used when filing your paper Reports in the past,
but without the "KY-" prefix. For example, if you
filed your paper Reports using Taxpayer ID KY-123456789, you
will enter 123456789 for E-Filing purposes. |
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| 7. |
When
filing on the Internet, will the same personalized information
be provided as on my paper report? |
|
Yes.
In fact, after you have logged on and entered your password,
the most current information available on the system, including
your travel jurisdictions and available credit, will be provided
for your convenience. |
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| 8. |
Is
there a charge to use E-file? |
|
There
is no charge to the taxpayer for filing an report via the
Internet and no purchase of software is required. |
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| 9. |
What
hours of the day is E-filing available for filing an report?
|
|
The
E-file service is available all hours of the day except for
brief periods when the system is being updated. If you attempt
to access the system and are told the system is unavailable,
you should try again in 30 minutes. |
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| 10. |
Is
there a time limit while E-filing my report? |
|
It
may time out after 20 minutes. |
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| 11. |
How
will I know that the Tax Department received my E-filed report?
|
|
After
you complete and submit your report, you will be prompted
to print a copy for your records. If you wish you may re-enter
your number and password. If it has gone through it will bring
back a message saying that this report has already been filed. |
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| 12. |
If
I E-file, how do I make a payment? |
|
Bank
draft automatically takes payment from your bank account two
days after the due date. No further action is necessary. |
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| 13. |
Do
I need to submit any paper documents? |
|
You
will not need to submit any paper documents. |
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| 14. |
What
are the E- filing due dates? |
|
The
due date for E-filing a report is the same as the due date
for filing a report on paper. An example reporting period
is July 1, 2003 - September 30, 2003 with a due date of October
31, 2003.
If you file or pay late, you may be subject to interest and
penalty. |
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| 15. |
What
forms can be E-filed? |
|
The
Highway Intrastate Quarterly Tax Report (KIT) and Kentucky
Weight Distance Tax Report (KYU).
You
may also E-file the IFTA Quarterly Fuel Use Tax Report (-100)
and the Quarterly Fuel Use Tax Schedule (-101). |
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| 16. |
If
I file via the Internet will I still receive paper reports?
|
|
For
KIT and KYU you will not receive paper forms in the mail.
Instead you will be sent an e-mail reminder every quarter.
IFTA taxpayers who E-file reports will still receive a paper
report. |
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| 17. |
If
I make a mistake, can I correct it? |
|
Please
contact the Division of Motor Carriers as soon as the mistake
is noticed at 502-564-4150. Please provide license number(s).
Contact information listed below.
If
mistakes are made/noticed after the due date, please
submit an Amended tax return. Tax forms are available on our
Tax Forms page. |
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| 18. |
Can
I E-file an amended report? |
|
No.
If it is necessary for you to file an amended report, you
must file on paper. Tax
forms are available on our Tax Forms
page. |
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| 19. |
Can
I E-file a report after the due date for the reporting period?
|
|
Yes.
If you file after the due date for a reporting period, you
may be subject to interest and penalty. But you cannot file
a report after the quarter has changed. You will need to submit
the report on paper. An electronic form to calculate the return
is available on our Tax Forms page. |
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| 20. |
Can
I E-file an IFTA report for all IFTA fuel types? |
|
No.
You may only E-file a report for the following fuel types:
diesel and gasoline. Reports containing other fuel types must
be filed on paper. |
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| 21. |
Is
there any way to save a partially completed report on E-file
if I need to log out before I have completed the report?
|
|
No.
If you log out of E-file before you complete and submit your
report, you must re-enter all the information when you log
in again. |
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| 22. |
How
can I get a copy of my report that I filed over the Internet?
|
|
After
clicking the Submit button you will be prompted
to print a copy for your records. |
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| 23. |
Are
there any special Web browser requirements to use the E-file
service? |
|
Our
Web site supports Internet Explorer 5.01 and higher and Netscape
6.2 and higher. These are the minimum browser versions necessary
to support features and functions of the Department's electronic
services. If you need to upgrade your browser, please go to
the Microsoft or Netscape
Web site. |
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| 24. |
Where
can I get assistance? |
|
For
assistance please call 502-564-4150. Or you may e-mail us
at:  .
Please include license number(s), type of problem or question
and phone number. |
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|
| 1. |
Why
am I sometimes disconnected from the Web site/application?
|
|
It
could be because your connection to the Internet was lost.
Your
Internet Service Provider (ISP) (AOL, Prodigy, ATT WorldNet,
etc.) may be experiencing problems which would in turn prevent
your access to the Cabinet's web site. You can verify this
by attempting to access another Web site such as http://transportation.ky.gov.
If you successfully reach this other Web site, we may be experiencing
heavy Internet traffic and ask you to please return to our
Web site at a later time. |
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| 2. |
Why
can I connect to your Web site from home but not from work?
|
|
Some
companies restrict Internet traffic to only internal Web sites.
Please check with your network administrator to see if your
company has access restrictions. |
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| 3. |
Which
browser versions does the Tax Department's Web site support?
|
|
Our
Web site supports Internet Explorer 5.01 and higher and Netscape
6.2 and higher. These are the minimum browser versions necessary
to support features and functions of our electronic services.
If you need to upgrade your browser, please go to the Microsoft
or Netscape Web site. |
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| 4. |
How
can I tell what browser version I am using? |
|
In
the browser's toolbar, click on "Help." You will
see a menu option that begins "About..." Click on
this menu option. You will see the type of browser you are
using and also what version. |
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| 5. |
What
browser options do I need enabled to use this Web site?
|
|
There
is only one option that needs to be set in your browser to
take advantage of our electronic services. Make sure javascript
is enabled. The easiest way to ensure java has been enabled
is to make sure that your security level is set to medium.
By default javascript should be enabled and security level
set to medium. If you would like to check and make sure these
settings are correct use the instructions below.
If you are using Internet Explorer, you can verify this by
following these easy steps. (1) Open your browser. (2) Click
on "Tools" on the toolbar. (3) Click on Internet
Options (4) Click on the "Security" tab (5) Click
on the "Internet" icon. (6) Click on Custom Level
(7) Under "Reset Custom Settings" make sure it is
set to medium. (8) Click "OK."
If
you are using Netscape Navigator, follow these steps. (1)
Open your browser. (2) Click on "Edit" on the toolbar.
(3) Click on "Preferences." (4) Click on "Advanced"
in the category list on the left. (5) Click on "Enable
Java" on the right. (6) Click "OK." |
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| 6. |
What
is the best resolution (e.g. 800X600 or higher) to have set
in order to use this Web site? |
|
The
Cabinet's electronic services web site have been designed
for an 800x600 setting. If you are running Windows, you can
change your resolution. Click on "Start." Click
on "Settings." Click on "Control Panel."
Click on "Display." Click on the "Settings"
tab and adjust your screen area.
Medium size text (Internet Explorer) is also recomended. |
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| 7. |
I
got a message to check my security settings. How do I do this?
|
|
To
use the Department's electronic services, there are certain
security settings required. You can confirm these settings
by following these directions:
If you are using Internet Explorer, you can verify this by
following these easy steps. (1) Open your browser. (2) Click
on Tools on the toolbar. (3) Click on Internet Options (4)
Click on the "Security" tab (5) Click on the "Internet"
icon. (6) Click on Custom Level (7) Under "Reset Custom
Settings" make sure it is set to medium. (8) Click "OK."
If
you are using Netscape Navigator, follow these steps. (1)
Open your browser. (2) Click on "Edit" on the toolbar.
(3) Click on "Preferences." (4) Click on "Advanced"
in the category list on the left. (5) Click on "Enable
Java" on the right. (6) Click "OK."
|
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| 8. |
How
can I see what my page will look like before I print it?
|
|
To preview a page in either Internet Explorer or Netscape
browsers, simply select "File" on your browser's
toolbar. Then select the "Print Preview" option
off the menu. A preview of the page is then shown.
|
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| 9. |
When
I preview or print a page, some information is cut off. How
can I fix this? |
|
Sometimes
the Web page you are viewing is too large for your browser
to print all the information. To print the entire page, you
will need to adjust your browser's default print settings.
To adjust these settings, please follow these simple steps:
(1) Select "File" from your browser's toolbar, (2)
Select the "Print" option, (3) Netscape Only - Select
the "Properties" button (4) Select the "Basics"
tab (5) Select either the "Landscape" or "Portrait"
print option -- whichever one is not already selected, (6)
Click on the "Print" button. |
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| 10. |
What
can I do to protect my information? |
|
There
are three basic things you can do to help protect your information.
First, do NOT provide your User ID, PIN or password to anyone
else. The second is to make your PIN or password something
known only by you.
The
third thing you can do to help protect your information is
to always log off once you have completed your transactions.
It is important to log off in order to not leave a "live"
session active for someone else to use. If you were to forget
to log off, you will automatically be logged off after an
extended period of time has passed. |
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| 11. |
How
does your Web site handle the protection of privacy? |
|
Please
see our privacy
policy which describes what information is collected and
how that information is used. |
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| Contact
information:
Kentucky
Transportation Cabinet
Division of Motor Carriers
Tax and Finance Branch
Post Office Box 2007
Frankfort, KY 40602
502-564-4150 phone
502-564-2132 fax
|
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